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Ordering

How can I place an order with Techno Craft Services?

At Techno Craft Services, placing an order is simple and convenient! You can choose from the following options:

i. Online Ordering:
You can purchase from us by placing your order directly on our website. We offer a wide range of IT solutions and products tailored to meet your business or personal needs. Simply select your desired service or product, provide the necessary information, and complete the online purchase process.

ii. Phone or WhatsApp Ordering:
Prefer a more direct approach? You can place your order by calling us or sending a message to our WhatsApp number: 0304-111-3005. Our team is ready to assist you with your inquiries and help you complete your order quickly and efficiently.

I have not received my order. What should I do?

If you haven’t received your order yet, we’re here to help! Please follow these steps:

1. Check your order confirmation:

  • Make sure you received an order confirmation email or message from us. It contains important details like your order number and estimated delivery time.

2. Check the delivery timeline:

  • Orders usually take [insert typical delivery time, e.g., 5-7  [business days] to process and deliver. If your delivery is delayed beyond the expected timeline, please contact us.

3. Contact Techno Craft Services:

  • Reach out to our customer support team via:

    • Phone/WhatsApp: 0304-111-3005

    • Email: [Insert Email Address]

    • Contact Form: [Insert Website URL]

  • Please provide your order number and details for faster assistance.

Our team will promptly investigate your order status and work with you to resolve the issue.

Can I change or cancel my order after it has been placed?

Unfortunately, once an order has been placed, it cannot be changed or canceled. Our confirmation process ensures that orders are processed and dispatched efficiently, saving both you and us from delays or confusion.

To make sure your order gets to you as quickly as possible, we start processing it within just a few hours of confirmation. Once your order has been dispatched from our inventory, no changes or cancellations can be made.

If you need assistance or have any questions about your order, please reach out to our customer support team.

What should I do if an item I wish to order is out of stock?

If the product you want is currently out of stock, don’t worry! At Techno Craft Services, we offer several options to help you:

✅ Get Notified: You can choose to be notified when the product becomes available again.

✅ Special Requests: If the item is temporarily out of stock, you can contact us directly. Our team will check availability and try to arrange the product for you.

To place a special request or to get assistance, please contact our customer service team via:

  • Phone/WhatsApp: 03334480901

  • Email: [Insert Email Address]

  • Contact Form: [Insert Website URL]

Ordering & Payment

I haven't received my order. What should I do?

Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

I haven't received my order. What should I do?

Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

I received my order after getting a refund. What can I do?

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

If the resolution time for the dispute is excessively prolonged, and you prefer not to wait, what actions should be taken?

If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.

When will I receive my order?

Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.

What if the package is held by customs?

If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.

After sales

What if the package is held by customs?

If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.

When will I receive my order?

Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.

I haven't received my order. What should I do?

Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

I received my order after getting a refund. What can I do?

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

If the resolution time for the dispute is excessively prolonged, and you prefer not to wait, what actions should be taken?

If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.

Refund

I received my order after getting a refund. What can I do?

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

I haven't received my order. What should I do?

Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

What if the package is held by customs?

If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.

If the resolution time for the dispute is excessively prolonged, and you prefer not to wait, what actions should be taken?

If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.

When will I receive my order?

Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.